Privacy Policy

Effective Date: 25.11.2024

Wiel Coffee ("we," "us," or "our") operates the website wiel.coffee.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for processing your personal data is:
Pazl Consult B.V.

  • VAT Number: NL004754319B36
  • Chamber of Commerce Number: 89757963
  • Contact Email: wiel.coffee@gmail.com

2. Data We Collect

We may collect the following categories of personal data:

  • Personal identification information: Name, email address, phone number, billing/shipping address.
  • Transaction data: Payment details and order history.
  • Technical data: IP address, browser type, device information, and cookies.
  • Communication data: Emails or messages sent to our support team.

3. How We Use Your Data

We use your data for the following purposes:

  • To process and deliver your orders.
  • To communicate with you regarding your account or orders.
  • To improve our website and user experience.
  • To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity: To fulfill orders and provide requested services.
  • Consent: For sending marketing communications (you may withdraw consent at any time).
  • Legal obligations: For tax compliance and record-keeping.

5. Sharing Your Data

We do not sell your data. However, we may share your data with:

  • Service providers: For payment processing, order fulfillment, or IT support.
  • Legal authorities: When required by law.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct any inaccurate data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Limit processing of your data in certain cases.
  • Data portability: Receive your data in a machine-readable format.
  • Objection: Opt out of specific data processing activities.

To exercise your rights, contact us at wiel.coffee@gmailcom

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. For detailed information, please refer to our Cookie Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

  • Email: wiel.coffee@gmail.com